Privacy Policy

OfficeRat.ca

Privacy Policy

At OfficeRat.ca, we are committed to protecting the personal information of our customers and users. This Privacy Policy outlines how we collect, store, and use your personal data.

What Information Do We Collect?

We may collect the following types of personal information from you:

• Contact information: name, email address, phone number, physical address
• Account information: username, password (hashed for security)
• Payment information: credit card numbers, expiration dates, billing addresses

This information is collected when you create an account with us, make a purchase, or interact with our website and services.

How Do We Use Your Information?

We use your personal information to:

• Process transactions and fulfill orders
• Provide customer support and respond to inquiries
• Improve our products and services based on user feedback and behavior
• Send you newsletters, promotional emails, and other communications about our products and services

We do not sell or rent your personal information to any third party. We respect the privacy of our customers and users.

How Do We Protect Your Information?

We take several measures to protect your personal information:

• Encryption: we use SSL encryption (HTTPS) to secure data transmitted between you and our website
• Secure servers: we store sensitive information on secure, password-protected servers
• Access controls: only authorized personnel have access to your personal information

How Long Do We Retain Your Information?

We retain your personal information for as long as necessary to fulfill the purposes outlined above. This may include:

• Transactional records: 7 years (as required by law)
• Customer support and feedback: indefinitely (to improve our products and services)

Your Rights

You have the right to access, correct, or delete your personal information at any time. To exercise these rights, please contact us at [email protected].

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting an updated policy on our website.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at [email protected].

By using OfficeRat.ca’s services and products, you acknowledge that you have read, understood, and agree to our Privacy Policy.

Warranty

We warrant that our digital goods are free from defects in material and workmanship. We do not provide any express warranties or guarantees beyond this warranty, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement.

By purchasing a product or service from OfficeRat.ca, you acknowledge that you have read, understood, and agree to our Refund Policy. If you do not agree with these terms, please do not make a purchase from us.