Refund Policy

OfficeRat.ca

Refund Policy

At OfficeRat.ca, we are committed to providing high-quality digital products and services. We take great care in testing our software to ensure compliance with industry standards and best practices.

No Refunds on Digital Goods

As a result of our rigorous quality control process, we do not offer refunds or exchanges for any of our digital goods, including but not limited to:

• Software licenses
• E-books
• Templates
• Tutorials

All sales are final. Once you have purchased and downloaded a digital good from OfficeRat.ca, it is considered used and cannot be returned.

Exceptions

In rare cases where we determine that there was an error on our part in providing the product or service, we may offer a refund or replacement at our discretion. This includes situations such as:

• A defective or non-functional product
• Failure to deliver the product or service

If you believe your purchase falls under one of these exceptions, please contact us at [email protected] with a detailed description of the issue and we will review it on a case-by-case basis.

Warranty

We warrant that our digital goods are free from defects in material and workmanship. We do not provide any express warranties or guarantees beyond this warranty, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement.

By purchasing a product or service from OfficeRat.ca, you acknowledge that you have read, understood, and agree to our Refund Policy. If you do not agree with these terms, please do not make a purchase from us.

Contact Us

If you have any questions about this refund policy or would like more information on how we test our software for compliance with industry standards, please contact us at [email protected].